Recent Posts

Who Cleans Soot Damage From Gas Fireplaces In Georgetown County

3/20/2018 (Permalink)

Fire Damage Who Cleans Soot Damage From Gas Fireplaces In Georgetown County SERVPRO Cleans Soot

Don't be confused. It's not a puff back.

A puff back is when you have an oil based heating system and when oil that is burning in the system builds up it pops back into the house. 

We handle a whole other kind of fireplace soot damage.

Sometimes, gas lines on the gas fireplace will produce soot damage when either of the logs was installed incorrectly or if they had been moved by a homeowner so they weren't sitting correctly or the unit had run out of gas then the soot in that gas tank will come out and land all over everything in the home.

So we have to go through the house and find all the areas where the soot had gotten to and more often than not, we find that it got to every corner of the home. In closets when we remove clothes you could see where the clothes are pushing against the wall because it was outlined with soot.

If you have had this kind of gas fireplace soot damage, call SERVPRO today: 843-436-2121

Spring Air Ducts and HVAC Cleaning In Georgetown County

3/13/2018 (Permalink)

Cleaning Spring Air Ducts and HVAC Cleaning In Georgetown County Get Your HVAC Spring Ready!

Pollen and dirt can wreak havoc on your HVAC!

Inspecting the heating, ventilation, and air conditioning unit (HVAC) is a service offered by SERVPRO here in the Georgetown County area.

Keeping the HVAC system and ductwork clean can extend the lifespan of the equipment by allowing it to operate at peak condition, which may save you money. SERVPRO uses a portable ventilation and air duct cleaning system to remove years of dust, pollen, and grime. 

We will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. The inspection can save you money in the long run and provide peace of mind on the health of your HVAC system and ductwork. 

The SERVPRO system is the difference - we can help:

  •      Remediate bacteria, fungi, and mold
  •      Reduce potential for mold growth
  •      Restore peak energy efficiency
  •      Eliminate offensive odors

Call us today to schedule your Spring HVAC inspection: 843-436-2121

Storm Damage Aftermath in Georgetown County

3/6/2018 (Permalink)

Storm Damage Storm Damage Aftermath in Georgetown County Storm Damage can be scary, but not for SERVPRO!

Thunderstorms, tornadoes, and flash flooding are common with severe weather in the Georgetown County area.

Because of this, you’ll find many storm damage restoration companies servicing Georgetown County. And with so many choices, it can be confusing to know which is the best at handling emergency residential restoration services.

Beyond looking at costs, it’s important also to consider how trustworthy a company is and what track record they have. 

  • Experienced In Emergency Storm Damage Cleanup and Restoration. It’s important to ask if the company is well equipped and experienced with storm damage and not just water damage. Storm damage could mean layers of mud in the living room, a tree through your roof, sewage in the basement, and so much more than the usual water damage. SERVPRO is familiar and experienced in dealing with aspects of flood damage restoration --especially the unexpected kind. 

Call on SERVPRO for the fastest and most complete flood damage restoration for both residential and commercial. For a 24-hour emergency response to storm damage call 843-436-2121.

Filing A Flood Insurance Claim In Georgetown County

2/28/2018 (Permalink)

Water Damage Filing A Flood Insurance Claim In Georgetown County The process can be overwhelming, SERVPRO can help!

Use this simple guide to help you understand the flood insurance claim process. 

Contact your insurance agent. The first step in filing a flood insurance claim is to contact your insurance provider. While The National Flood Insurance Program (NFIP) is a government-funded program, you will be working with an insurance agent or adjuster in the claims process. If you cannot reach your agent immediately, be sure to leave a clear message with your contact number.

Contact SERVPRO. Likewise, you’ll want to call SERVPRO as soon as possible. Even you if are not able to speak to your insurance agent, SERVPRO of Georgetown and West Horry Counties are available 24 hours a day, 7 days a week to answer your call. By contacting us early, you can reduce your losses. Within a few hours of your phone call, we are onsite to being the mitigation process.

Itemize losses. A critical part of getting the most out of your flood insurance claim is taking a detailed list of the damage. Your insurance agent or SERVPRO technician will assist you in itemizing and photographing all damaged items. With extensive training in flood damage restoration, SERVPRO technicians have a keen eye for knowing which items can be saved. Our goal is to repair whenever possible and replace when it can’t be restored. 

Begin the Restoration Process. Within 8 short hours of arrival to your home, a Stafford SERVPRO technician will provide you and your insurance agent with a detailed description of the losses, repairs needed, as well as the estimate. The SERVPRO CIC keeps a careful electronic record of all the information to ensure that no time is lost in the shuffling of paperwork.

After going being uprooted from your home and life, the last thing you want is the additional stress of not knowing what to expect next. Filing a flood insurance claim involves specific steps, but they ensure that every detail of the flood damage restoration process is thought of. With a team that reaches across the nation and a heart for our community, SERVPRO of Georgetown and West Horry Counties and Stafford is faster to any size disaster.

Call us today and let us know how we can help you. 843-2436-2121

Guide to Fire Damage Recovery In Georgetown County

2/28/2018 (Permalink)

Fire Damage Guide to Fire Damage Recovery In Georgetown County When fires strike, SERVPRO of Georgetown and West Horry Counties strikes back!

Your safety and that of your family are our primary concern, therefore do the suggested tips after you are out of danger and you’ve called 911. 

1. Contact Your Insurance Company. 
Your insurance company and SERVPRO of Georgetown and West Horry Counties have the same goal in mind --to get to work on repairing your fire damage as soon as possible. The sooner you contact your homeowners or renters insurance company, the faster your fire damage claim is processed.

2. Contact a Fire Damage Restoration Business. 
Fire damage restoration is a task that requires specialized equipment, advanced training, and the knowledge of safety protocols – not a job that even the most willing and helpful friends should be doing. You can count on SERVPRO. We proudly hold several certifications in home and commercial fire restoration.

3. Inventory Damaged Items. 
As best as you can, begin an itemized list of damaged and destroyed items. Give as much detail as you can as this will aid your insurance company process your claim. Also, keep a record of the items that are being professionally cleaned and restored. All of this can be a tedious process, and your locally owned Houston SERVPRO gladly assists with it all. From inventory to restoring your fire-damaged belongings, SERVPRO is here to help you recover quickly.

4. Seek Replacement of Important Documents. 
Depending on where the house fire is located, you may need to replace important documents. After receiving the “all-clear” from firefighters, cautiously look for documents such as medical records, financial records, deeds, passports, citizen documents, and the like. If these papers are destroyed or lost, don’t worry as they can be replaced. Call the appropriate agency to request a replacement as soon as possible. For those other hard to replace or critical items such as photos and computers, SERVPRO may be able to save them. We are known for our fire damage and water damage restoration abilities!

Call us today so we can start the healing and helping process now! 843-436-2121

Who In Georgetown County Can Restore My Documents

2/19/2018 (Permalink)

Commercial Who In Georgetown County Can Restore My Documents Did you know that your documents can be saved?

Who can restore documents and paperwork in the Georgetown County area?

SERVPRO of Georgetown and West Horry Counties can!

SERVPRO of Georgetown and West Horry Counties uses a process called Sublimation when saving your important documents. What we do is first stabilize your documents by freezing them and then inventory takes place.

The actual process of sublimation is a freeze-drying technique that causes the ice in the frozen documents to convert directly to vapor using a combination of temperature control and pressure. The vapor is then immediately extracted which allows the vapor to bypass the liquid state and ensures your document will be dry.

Most documents will never look new again, but the document restoration service SERVPRO provides does produce a usable document that can then be restored or filed and reused in its original role.

For your document restoration needs in Georgetown County, call SERVPRO today! 843-436-2121

Is This Black Mold Georgetown County

2/13/2018 (Permalink)

Mold Remediation Is This Black Mold Georgetown County Does This Look Like Black Mold?

Do you know what the signs of Black Mold in Georgetown County are?

Usually, you can smell mold before you will ever see it. Mold can be extremely harmful to you, your family and/or your friends.

If you experience sudden health problems, you might have a black mold problem.

We suggest you call a mold specialist at SERVPRO to come inspect your home or office and let the franchise professional decide if there is indeed a mold problem or not. SERVPRO has professional grade equipment to handle black mold so your mind can rest.

After the inspection and mitigation of the mold make sure you have the SERVPRO specialist come back out and follow up on the fact that the mold has been removed.

If you need a qualified company to remove the mold call SERVPRO at 843-436-2121

Burn Awareness Month In Georgetown County

2/7/2018 (Permalink)

Fire Damage Burn Awareness Month In Georgetown County Be burn aware!

From the desk of Community Risk Reduction Officer/ PIO Jonathan Evans, MBFD.

We thought it was a good time to share some tips that could keep you and your family safe from getting burned.

Scalds are one of the leading causes of burns in children in the United States.

  • To prevent your children from being scalded by hot water make sure that you are checking the temperature of their bath water before placing them in the bathtub.
  • To ensure that your water won't be too hot adjust your Hot Water Heater to no more than 120 degrees F so that the chance of having water hot enough to scald someone is drastically reduced.
  • Before giving them a warm drink like Hot Coco, make sure that it is cool enough for them to drink or hold before handing it to them.
  • When cooking, make sure you turn your pot handles in over the counters so that they don't get knocked over by you or your kids by accident.

If you do get burned the best thing you can do first is to place the burned area under cool (not cold) water for a few minutes to lessen the severity of the burn.

If the burn is serious it is advised that you report to an emergency medical office to seek further treatment.

If any scalds are from the result of a fire and the damage is too much for you to clean yourself, call SERVPRO (843) 436-2121.

Providing Fire Damage Repair For Our 1st Chili Cook-off

1/30/2018 (Permalink)

Community Providing Fire Damage Repair For Our 1st Chili Cook-off This chili almost burnt the whole office down!

It is a good thing that SERVPRO of Georgetown & West Horry Counties knows how to handle fire damage repair.

That is because some of the chili's that were entered into this year's 1st Annual Chili Cook-off were blazing hot!

On January 19th our two franchises SERVPRO of East Horry County and SERVPRO of Georgetown & West Horry Counties decided to have a little interoffice contest to see who's culinary skills would reign supreme!

There were 4 different entries this year with our GM Don Shupe ultimately taking home first prize with his award-winning recipe. We think it is safe to say that the real winners in this event were everyone that had gotten the chance to sample these amazing chili's!

If you or someone you know needs fire damage repair due to hot chili or any other fire-related damage call SERVPRO today! 843-436-2121

Who To Call For A Large Water Damage Repair Georgetown County

1/22/2018 (Permalink)

Commercial Who To Call For A Large Water Damage Repair Georgetown County Are You Ready For Tragedy, SERVPRO is!

If you have a large water damage that you need to be repaired as soon as possible because you are a business that people rely on, call SERVPRO first!

One of our beautiful resort style hotels learned first hand of the power and speed of the SERVPRO network when it came to getting an enormous water damage repaired here on the Grand Strand.

It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

Download the app here now and SERVPRO will be in touch with soon!


Or Call Us To Help | 843-436-2121